Cannot claim BAT on iOS

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1

Description of the issue:
I cannot claim BAT on my iOS. There are 2 entries when I click on reward settings saying I have 12.5 and 16 BAT to be claimed, but when I click claim on either of them I get the error “Oops! Something went wrong. Please try again.”

How can this issue be reproduced?

  1. Open brave on iOS.
  2. Click the rewards symbol on the top right corner.
  3. Click on reward settings.
  4. Click claim on any of the entries there.

Expected result:
The BAT are claimed.

Actual result.
Error message pops up and BAT are not claimed.

Brave Version( check About Brave):
1.19.2 (20.08.05.18) iOS

Mobile Device details
iPhone 6 running iOS 12.4.5.

2

Thanks for reporting! Can you DM me your wallet ID and a screenshot of your rewards panel? You can find your Rewards Internals for iOS though -> Settings -> Brave Rewards -> Wallet Creation Date -> Copy Support info. Please send this info to me in a DM. Thank you in advance!

3

done! Waiting for you to take a look!

4

I have the same issue. Should I also send info?

5

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