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Rewards Help Center
Please fill out the template below:
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Briefly describe your issue:
Since last June the rewards have not arrived in my Uphold wallet, however the browser card says that the reward has arrived. The same thing happened this month.
What Operating System and Brave version are you using? (
Menu --> About Brave)
Version 1.52.129 Chromium: 114.0.5735.198
Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Are you in a supported region? (see here for list of supported regions)
I’m having the same problem but not getting any real answers
yes, it is always the same here, we almost never get a proper and helpful answers.
Okay. Have you tried to Search Before Posting? If so, you’d see that people with similar issues are all told to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 as it’s the only way you can have someone from Brave look into it, as they need information that shouldn’t be shared publicly. You’d also likely see where many of us suggest you share your ticket number here, just in case Support has a spare moment to try to look into it between tasks.
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