Brave Rewards and adds not working since mi Janury

Brave Rewards Rewards Support
1

hello there,

What Operating System and Brave version are you using?
Version 1.36.112 Chromium: 99.0.4844.51 (Build officiel) (64 bits)
(does not work on my 2 systeme : Windows 10 Famille 10.0.19044 / Windows 10 Pro 10.0.19043 principal)

Is your browser wallet currently verified? (yes/no)
yes

What date did you verify your wallet?
Verified on 11/07/2020, and update in January 2022

Have you been able to successfully receive payments in the past?
Yes, the last payment was made on December 8 2021

Are you in a supported region (see here for list of supported regions)?
If yes, please indicate country.
Yes, I am in France

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

The ads received since January no longer earn me a reward and reward have been blocked since
It doesn’t work on both of my 2 computers : windows 10 pros 10.0.19043 main systems (reward blocked) / windows 10 families 10.0.19044

Thanks and regards

2

Hi and welcome to the community. :slightly_smiling_face:

Your account may have been flagged. Only a moderator can check and unflag your account. You can DM the moderators and ask them to check. When you DM them, include a link to your post and the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderators who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
3

thank you for your answer and have a nice day

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