Annual subscription by mistake. An annual subscription to Firewall + VPN was purchased for $99.99. I would like a refund, please.

1

Annual subscription by mistake. An annual subscription to Firewall + VPN was purchased for $99.99. I would like a refund, please.

2

@alexander096 create a Premium Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831

3

Greetings, I tried to make the request, but it asks me: Please enter your Premium Account Invoice number, where do I get this from? If my subscription was made with my Google Play account?

4

@alexander096 just use the example one given: 01234567-8910. The invoice number would be for when people bought the subscription directly through Brave. When you do it on Android the purchase is handled via Google Play and typically refund requests have to be handled there.

But you can still submit to Brave and just put in the sample for invoice number. Just make sure everything else is accurate so they can pull up your information and see what help can be given.