149 BAT missing after Uphold verification

I’ve recently just verified my mobile wallet with Uphold literally a couple of hours ago and had 389 BAT tokens. Only 240 is showing in my uphold wallet and browser. How can 149 BAT vanish after verifying? Any help would be appreciated.



@steeven Can you assist me.

1 Like

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

Why won’t you PUBLICLY comment on this??? What is the issue causing this? I have DM you & posted to you here …You do not reply why? A lot of people are having this problem, Brave should make a statement …

Hi @mjuyt - I looking through DM’s now from the weekend. In order to review we need to collect information such as a wallet id, which cannot be shared publicly. Please my reply to your DM.