Why I will not recive my bat in Uohold. My uphold account is fully verifie. Today is 8th march but i will not receive my bat in my uphold wallet. What’s the problem?

Before you post!

1. It is important that you have the right expectations for free technical support for free open source software.

For an average business day you should expect about 24 hours before your first response. For the weekend (any post after 3PM PST Friday to 11AM PST Monday) expect about 48 hours before your first response.

We totally love you, but we also have loved ones, pets, and stuffed animals we like to spend time with when we’re not making free software.

2. Did you check out our Common Issues? https://community.brave.com/c/common-issues

Clicking on that Lion in the upper-right corner and fiddling with settings is going to solve like 99% of your problems.

3. Keep It Tidy

Rather than posting “+1” or “Agreed”, use the Like button. Rather than taking an existing topic in a radically different direction, use Reply as a Linked Topic.

4. On the Internet nobody knows if you are being funny/sarcastic/rude.

Smileys go a long way, but it’s better if you stick to the facts and say ‘please’ and ‘thank you’. Don’t swear in text, it’s a waste of everyone’s energy.

Any kind of harassment/impersonation/spam will not be tolerated. Once acknowledged. your account will be banned.

5. Help us help you. This is how we expect you to write a post:

  • A. Make a meaningful title. “Clicking on the Done button 3 times crashes Brave” is much better than “Brave suddenly crashed”.
  • B. A screenshot or recording of the issue (Licecap is totally free to use http://www.cockos.com/licecap/)
  • C. A listing of:
    • i. Your Operating System and version (Mac 10.11.x, Windows 7/8/10, Linux distribution, iOS 9/10, Android)
    • ii. Your Brave Version. (Desktop users please copy info from about:brave using the clipboard if possible)
  • D. Detailed step-by-step instructions of how you came across the issue.
    Example:
    • i. I downloaded and installed Brave.
    • ii. I created a bookmark and clicked the ‘Done’ button three times.
    • iii. Brave suddenly quit and my bookmark was not created.
  • E. Count to 20 and re-read your post. Could someone take offense at your post? Could you say something a bit more clearly?

6. If you do not follow the guidelines above, expect to have your post edited or deleted.

We’re not trying to be rude, we just don’t want to waste energy when we could be releasing new features and bug fixes.

7. Thanks for slowing down to read this. Use the template in step 5 and you can delete the rest.

@ohmdemon70 publishers payout is happens around 8th, every month, US time zone.

Thanks

Hi @eljuno - I have the same issue. I’ve had pending payouts displayed in my browser for April and May, but no BAT has ever been sent to my Uphold wallet (both times I’ve waited for the 8th). My browser’s displayed total changes, but nothing has ever appeared in Uphold when I log in to Uphold directly.

Question: is the BAT that is displayed in my browser being held in an uphold wallet that is different from the uphold account that I set up and verified to be a Brave Rewards publisher? How would I know this?

I’m fully verified on Uphold, but my wallets have zero balances across the board. That Uphold account lists Brave Rewards under “Authorized Applications”, and the URL is publishers.basicattentiontoken.org

In Brave, my browser shows a balance of 73.5 BAT. Most of that is grants. Underneath, however, it shows 17.7 BAT earned from ads. It says that is being managed by Uphold. Is this a different Uphold account/wallet than my publishers one?

Thanks for any attention you can spare on this question – this project (Brave) is amazing, and I’m tickled just to be trying it out.

Chris

2 Likes

Your publisher account is not related to your in-browser wallet (under brave://rewards). It’s a two different wallet.

Did you see pending payout on your publisher account or your in-browser wallet?

Screenshot will be really helpful.

1 Like

Thanks for the quick reply, and sorry for the lack of screenshots! :slight_smile:

A pending payout has been displayed on my publisher account in April, May and now June (screenshot below). They’ve always been small amounts, but I’ve never seen funds in my Publisher Uphold wallet.

Screenshot 1: Current Brave Rewards publisher page.

!

Screenshot 2: Current balances in Publisher Uphold wallet:

And here are screenshots of my Brave Browser wallet (thanks for that clarification that it’s a different wallet than the publisher accounts).

Screenshot 3: pop out wallet view from BAT icon in browser bar.
19%20PM !

Screenshot 4: browser rewards settings view.
47%20PM

Question: can I actually initiate transfers from the Brave Browser wallet outside of the auto contribute and tipping functions? Or is there a way to identify and log directly into the Uphold account associated with my Brave Browser wallet?

Again, thanks for your attention @eljuno!
Chris

2 Likes

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.