Why after connecting uphold to brave reward all my rewards disappearing every month?

More than 2 months ago i connected my uphold account to withdraw my brave rewards. Everything went smoothly and in a while i had my rewards in uphold account. After this every month there is written that my rewards for month will be send to my wallet in brave browser but after few days this information dissapear and rewards for specific month are dissapearing. I have automatic support for creators off and i completly don’t understand why such a situations happens.

Can anyone from support help me in this case ?

What Operating System and Brave version are you using (Menu --> About Brave)?

  • Windows 10, Brave version 1.49.120 Chromium: 111.0.5563.64
    Is your browser wallet currently verified? (yes/no)
    What date did you verify your wallet?
    About 3 months ago
    Have you been able to successfully receive payments in the past?
    Are you using a VPN? (yes/no)
    Are you eligible for Brave Rewards (see here for list of supported regions)?
    Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?
    Does your device pass the SafteyNet check (Android only)?
    Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?

Hello @glukos welcome to Community :wave:

Could you please submit the information surrounding your issue to our Rewards Support form. From there we can provide further assistance and investigate your case.

Thank you!

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