Briefly describe your issue: as the title says, i have mot received rewards for 2 months - April and May
What Operating System and Brave version are you using ( 1.38.109
Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no) yes
What date did you verify your wallet? December 2021
Have you been able to successfully receive payments in the past? yes, without problems until April
Are you using a VPN? (yes/no) no
Are you in a supported region ( yes, united kingdom see here for list of supported regions)?
Does your device pass the yes SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? no
Use linked form in post below for all month(s) payout issues.
Can you please submit the information surrounding your issue to our form there so we can take a closer look?
where do i find the form?
my rewards for the brave browser for April, and now May too, are yet to be received credited to my uphold wallet
Well, you needed to click the link provided and the link to the form is in that post. Here, I clicked the link and copied the form link over for you.
ok great thank you.
ive completed the form and i await your reply
i await your reply
Great that you submitted the form!
Just wanted to let you know I am a community member too and not a Brave employee. Brave support will notify you via email of the status of your ticket once it is reviewed and resolved. They do not send receipt or status updates. Just be patient.
even more thanks to you for taking the time to help me.
i am in your debt
i am in your debt
No debt, was no problem and was happy to help. Take care.
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