Brave rewards blocked

Hello, for about a month i dont receive ads anymore.
I also have 5.48 bat wich are not sent to my wallet, i have them since 2 months so this is not due to the “sending date”.
Is this a bug from brave ? Should i reinstall it ? If so, will i lose my bat from brave rewards ?
Thank you

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

Hello thank you for your anwser. Here are my information :
id : e7e6e754-184b-4ba8-b340-7a2b4614e8a0
Brave version : 1.23.75 Chromium: 90.0.4430.93 (Build officiel) (64 bits)
OS: Windows 10 OS Version 2009 (Build 19042.928)


I’ve made a mistake, i’ve only 3.320BAT awaiting but they are still blocked.
Cordially

Please let me know if these don’t payout as a part of this month’s payment.

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