BAT Rewards gone from wallet

Hi, I’ve just activated my uphold account and then went to my Brave rewards on my widows laptop to see how many BAT I have in my wallet. For some reason My balance of about 50 Bat is not there and it also says that ads are not available in my region even though I have been receiving rewards from ads before. Also when I click the Brave rewards wallet icon in the search bar my wallet doesn’t appear it just keeps trying to load but doesn’t. Please help. Thanks.

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Are you not connected to any other accounts?

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