YouTube Run Slow / YouTube va lento

Help Center and Resources Account Deletion Requests
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:us: Hello, I have recently downloaded Brave and when browsing YouTube or trying to watch a video or generally doing anything on YouTube everything is very slow and crashes a lot, I was wondering if anyone could help me. I have also tried with Google Chrome and it doesn’t work for me either and I have tried with Microsoft Edge and it works perfectly so I don’t know why.

:es: Hola, me he descargado Brave recientemente y al navegar en YouTube o intentar mirar un vídeo o en general hacer cualquier cosa en YouTube me va muy lento todo y se traba mucho, me preguntaba si alguien podría ayudarme. He probado también con Google Chrome y tampoco me va y he probado con Microsoft Edge y va perfectamente así que no se a que se debe.

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Hello @Davky

Thank you for reaching out and I’m sorry to hear you are going through this. Can you please go to brave://crashes and

  • if you have automatic crash reporting is enabled (Settings --> Privacy/Security --> Automatically send diagnostic reports), please respond back here with the crash report ID
  • If Automatically send diagnostic reports is not enabled, ensure you click Send on these crash reports listed on the page, then reply here with the crash report ID

Thank you.

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And what will that do?

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Hey @Davky

I need the crash ID to escalate the issue with my support team and investigate further.

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YouTube doesn’t crash, youtube works but really really slow like if I had a potatoe PC but with Microsoft Edge youtube works fine.

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Hi again! @Davky

Can you try disabling Hardware Acceleration in settings, to see if this resolves the issue?

You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration.

Additionally, try going to brave://flags > Search 'Vulkan' > Disable Vulkan > Retest

Let us know if that helps.
Regards.

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Hello, greetings, sorry for getting in and I don’t know if I’m on the right device, I have the Brave browser on my mid-range Android 10 and when I watch YouTube sometimes the image freezes but the sound continues, to fix it I have to block, other times, if I maximize the screen, the phone remains dark and only the sound works, only with YouTube there are bugs and it is something that has been increasing, thank you.

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