The above link is to the only request I can find in your created topics list. It is three days old. Also, it just doesn’t have enough information.
There is a template provided in the editor in Rewards Support when you create a topic. Templates are also posted in the Community Resources category. You are more likely to receive support if you follow the instructions and answer the questions in the template. You can also provide screenshots of any errors or messages you are receiving to help troubleshoot the problem.
Recently, there have been reported issues with automatic disconnects with both Uphold and Gemini wallets. I think support staff are investigating. You could use search (magnifying glass in top right of page) to pull up the topics related to that issue.