Wrong Estimated Rewards?

Hello on March 9 I had: Estimated pending rewards: approximately 7 usd but that same day they were taken from me.

Today I had: Estimated Pending Rewards: About 3 BAT, but they were taken from me today.
help, why do they take away the bats?
Why do they say one thing and then another?
postscript: google translator, I’m from Argentina.

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