I am attempting to withdraw my BAT from my BRAVE DEVELOPER browser into my UPHOLD account. I have been verified by uphold. When I am in the brave rewards section and I click on “withdraw funds” the page starts to load and then says “Your request is still being processed, please wait. Sorry there was a problem processing your request please try again.” I am unable to move past this and I have been attempting to withdraw with same message for weeks. What can I do? Thanks
I have also clicked the withdraw link in the developer version and it takes me to the “use funds” page in my Uphold account and does not add them. I have contacted the uphold support. Uphold support chat transcript below. Huge fan or Brave/BATs!
(02:05:54 AM) Carlos C: Which version of the browser are you using?
(02:06:20 AM) ******: Version 0.69.103 Chromium: 76.0.3809.100 (Official Build) dev (64-bit)
(02:08:09 AM) Carlos C: One moment please
(02:08:17 AM) ******: ok
(02:12:19 AM) Carlos C: Do you get any error when trying to withdraw?
(02:13:06 AM) *******: no it takes me to the use funds page
(02:17:48 AM) Carlos C: You will be paid in September, please contact Brave for more information
(02:18:31 AM) ********: ok I will look into it with brave
(02:18:55 AM) Carlos C: I’ll go ahead and close the chat window for now, but feel free to get back in touch anytime if you have more questions. Have a good day!
(02:19:06 AM) *******: thanks
(02:19:10 AM) *** Carlos C left the chat **
I think this has been fixed cause. My balance recently updated.
To further test it I moved 4 BAT between cards on uphold and it reflected on my browser
the withdraw function don’t works for me at all. I have the latest brave nightly build installed to test the withdraw function. And since 10 days the BAT don’t show up on the uphold card. I verified my uphold account and tried this now over 9000 times.
what is the problem here?
I really don’t know. I know this feature Just made it way to beta but for those on nightly or any version that has this try tipping any brave publisher and see if that triggers a the account balance. That was what triggered mine. I also noticed that my value from ads didn’t show I assumed maybe because it was too small. it was 0.9BAT. @dan_brave @gsarvadnya @mattches should get in on this conversation
Can anyone confirm for me whether or not they’re still encountering this issue?
tipping does trigger the account balance showing for the first time on Uphold. Funds from Ads are still not showing is there a minimum balance for ads before they show. https://twitter.com/kcoleoney sent him so far 8 bat but the ads balance was pretty tiny since I had only spend a few days in Uk before the balance was updated. all ads were less than 1BAT
I am still having the same issue. I am not sure what to do.
I am in my UPHOLD account in the APPLICATIONS menu. Under AUTHORIZED APPLICATIONS is BRAVE BROWSER. I feel like the glitch may be with the Brave browser. I go to my rewards page and if I click verify wallet or withdraw funds it brings me to UPHOLD to authorize. I login to authorize and it takes me back to my brave rewards saying that “your request is still being processed.” Please help
Version 0.69.113 Chromium: 76.0.3809.100 (Offizieller Build) beta (64-Bit)
After click on withdraw, redirect to Uphold Brave Browser Card and nothing happens
The card shows 6,18 Bat and Browser 16,8
I have attached a screenshot of the error message I am receiving when trying to withdraw my BAT to my UPHOLD account.
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.