Why is my balance zero on 2 systems?

Zero balance?
I have Brave installed both on my computer and on my android smartphone; but on the computer my estimated earnings are 0.287 BAT and on my smartphone 0.423 BAT and both my BAT balance is zero, I would like to know why, as I am new to this browser.

Earned Rewards will display in the Your Balance section of your Rewards panel once payouts are complete. If you already had a balance, your balance will increase by the current payout amount. If you have not received your payout, you should submit a request for support to investigate using the form linked below.

Hope this helps.

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