Why i am not getting ads in my brave account

I am not getting brave ads from past few weeks and when i made a ticket, they said your account is flagged.
my ticket no. is- 257031
my payment id is : f560cb90-fbae-5ea4-86d2-7e1fc1804bf9
@Evan123
@Saoiray
Can you please say why this is happening again and again? This is not the way to deal with customers. Every month I am facing a new problem. Can you please clarify that?? I have not done anything wrong. If asking a query is wrong, then it is a big case i should face the charges but by asking some query, you flagged my account, How is this possible …
please help me with this problem

Your case was reviewed and your account will not be reinstated. You received multiple communications on this the past few months. Thank you