Why everytime only half of my BAT are eligible for transfer

It is most likely due to unreconciled ads.

It basically means that you earned from it, but the ads aren’t reconciled by the time the payment period starts. So for example, if you earn .05 BAT at the end of the payment period, that BAT may take a couple days to be reconciled (maybe “processed” is an easier to understand term) — which means it doesn’t actually count towards what you earned this month and you’ll instead earn it next month.

So the estimated earnings you’re seeing up until this point have included these BAT that were not yet reconciled — so when your final payout balance for the month is calculated, its a mismatch between what was estimated and what is actually earned. The issue I linked to above resolves this, such that it only shows fully “processed” ads/BAT.

That being said, some of these amounts do seem too high to be unreconciled ads. Can anyone here concerned with their payout please send us your logs (see instructions below), then send me a DM with the subject line “May ads discrepancy” and include the case number you’re given after submitting the logs.

Please follow these instructions to submit your logs:

  1. Enable Enable Brave Rewards Verbose logging inside of brave://flags. (Relaunch if prompted)
  2. (If Verbose Logging was already on, please restart your browser)
  3. Go to brave://rewards-internals and click on Logs
  4. Open a new tab and visit brave.com, take your hand off your mouse/keyboard/any input and wait for 25 seconds, then return to the logs page and hit the Refresh Button
  5. Download your logs.
  6. Fill out the form on this page and submit the logs → https://upload-support.brave.com/rewards
  7. DM me the case number you are given once you are done.

Thank you.

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