HI
I accumulated 34 BAT in august and no distribution begin yet, normal?
Hi @erfre16
Could you kindly submit the information surrounding your issue to our Rewards Support form. From there we can provide further assistance and investigate your case.
Thank you!
Thank you
There is a manner to redirect it to support? Unless there is already a way to do it myself?
If not, I will do request again for support center.
suggestion :
It would be more efficient to redirect this request directly to support center.
@erfre16 There is information they need that shouldn’t be put publicly. The link SaltyBanana provided is to create a support ticket that will go directly to Brave and it asks for that information they need, such as your Wallet Payment ID and email.
It is the most direct and efficient way of doing things, as it will be there in the order submitted and whoever first becomes available to you will be able to help. SaltyBanana could have asked you to DM them your information, but they are busy doing a lot of other things. If they asked you to reach out to them directly, it might have taken longer to respond than if you just did the ticket.
So in that regard, clicking the link and completing the ticket is the most efficient way to do things. Then they will reach out to you when able and investigate.
Thank you for taking the time to clarify, it is greatly appreciated.
The balance between customer friction and efficiency isn’t always easy to solve
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