Whole payment is not given

I have earned more than 6 bat on my laptop but for the payment process it take only 4bat and remaining were added to next month means current earning

If this goes on like every month you will do this i will not get the remaining amount in my wallet previous also you did the same i want the whole money of the 1 month payment

@steeven @Mattches @SaltyBanana

This is likely due to unreconciled ads earnings.

It basically means that you earned from viewing the ad(s), but the ads aren’t reconciled by the time the payment period starts. So for example, if you earn .05 BAT at the end of the payment period, that BAT may take a couple days to be reconciled (maybe “processed” is an easier to understand term) — which means it doesn’t actually count towards what you earned this month and you’ll instead earn it next month.

So the estimated earnings you’re seeing up until this point have included these BAT that were not yet reconciled — so when your final payout balance for the month is calculated, its a mismatch between what was estimated and what is actually earned. The issue I linked to above resolves this, such that it only shows fully “processed” ads/BAT.

Hope this helps.

1 Like

Thanks mattches for this explains i don’t know that how it’s work ,but know I know thank you and sorry for that accusation.

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