White screen on start

windows

#1

Screenshot: image
OS: Windows x64, Win 7 Pro SP1
Brave version: 0.25.2
Notes: Brave updated a few days ago, and had been operating normally.
Steps: I opened a new tab this morning, and the browser went entirely white. The browser did not respond to typical keyboard or mouse commands. I closed Brave with the task manager and restarted; the screen was still white. I tried running with --disable-gpu and --ignore-gpu-blacklist options, individually and in combination; the screen was still white. I closed Brave with the task manager, and ran Update.exe; the screen was still white. I closed Brave with the task manager, uninstalled and re-installed; the screen was still white. I uninstalled, cleaned the registry manually, and reinstalled; the screen was still white.


#2

I’ve got the same issue :

I’ve modified in Windows 10
C:\Users\YOUR_USERNAME\AppData\Roaming\brave\session-store-1

FIRST Backup this file before to make any modifications.

It’s JSON file. If you know what is this format so try to find the issue.
From my side it was one entry in cache > bookmarkOrder
First delete all the entries so replace
“bookmarkOrder”: { … }
by “bookmarkOrder”: {}
Then isolate the problem.

If not this bookmarkOrder entry, try another one, there are a lot !

Each time launch the Browser to see what is happening.