Where is Brave installed?

performance

#1

I clearly can’t find any folders under “Program Files” or (x86).
I wanted to see a local log (if there is any) because of a recent crash.


#2

Hi @KetaKongen. Is it on Windows?

Windows version is installed to %appdata%. Both under \appdata\local and \appdata\roaming.

Can you also navigate to chrome://crashes and tell us the crash ID? cc @LaurenWags

Thanks
:slightly_smiling_face:


#3

Thanks!

Very different location, than originally thought. :smiley:

I sure can…

I have more than one, and they are as following:
1st of August at 6.01.20 AM: X
4th of August at 1.53.52 PM: X

I have two additional crashes, respectively the 25th and 27th of July. I can provide those two for safety measures, if you wish so.

BR,
/O


#4

Hi @KetaKongen

It looks like those are the ‘Local Crash IDs’. Do either of those have an ‘Uploaded Crash Report Id’ value associated with them? If not, maybe there is a link to send the crash report? (after which an Uploaded Crash Report Id value should be displayed)

Thanks,
Lauren


#5

I see…

Here are they; 7b79a672fc339c32 & b90bf6bdbe0a6bf8

Do you want the other two also?

BR,
/O


#6

Hi @KetaKongen

These two are what I was looking for, no need to send the earlier ones. I have added them to our tracking issue: https://github.com/brave/browser-laptop/issues/14955

Thanks!

Lauren


#7

That’s great! Just had to make sure.

Is there any way I can be of use in this matter?

BR,
/O


#8

If you get reproducible steps for the crash that would be very helpful :slight_smile:

Also, could you let me know your Brave and OS Versions? Brave version can be found by visiting a new tab and visiting about:brave.

Thanks!
Lauren


#9

I’ll see what I can do… :smiley:

Sure…
Brave is currently; v0.23.77
Windows is currently; v10.0.17134

Hope that helps! :slight_smile:


#10

Hi @KetaKongen

Thanks for sharing your reports - this definitely helped us track down the issue

We identified the issue and just now released a fix. Can you please check for updates and let us know if you still experience the problem (after updating)?

Thanks again
Brian


#11

That’s great!

No crashes. No issue with watch later.
I’ll keep my eyes open, though.

/O


#12

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