Where have my rewards point gone?

Hello. I tried to read other posts on this subject but they appear to be locked. My brave rewards have reset back to 0 this morning. My browser is updated and my donate to contributors toggle button is set to off. The ads that I reviewed are showing in my history list, but not showing up in the BAT rewards section. How do I get my lost points back? Thank you.

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!