Wallpaper view are not counting

on my desktop the sponsored background images are not counting in the rewards, not even once
i have enabled them still no bat increasing and also not showing in add history


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I think those are only paid out if you live in US or Canada.

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What type of device are you using?

desktop pc , windows 7

i thinks its not location based on other devices wallpaper ads is counting

@psbisht Are you using VPN? Are shown sponsored images available as a campaign in your region? You can check here- https://sampson.codes/brave/ads/my_region/

@HighPriestess42 Sponsored images do pay outside US and Canada.

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not using any vpn, simple jio hotspot. region is india, more specific delhi NCR, on other devices its counting, not in this particular system.

This “Skiff” ad that you are getting (screenshot), I don’t think it’s an ad campaign in India. Go to brave://rewards-internals/ > Logs and Refresh. Do you see any error at the time of receiving the Sponsored Images?

Don’t post your whole log. Just any error if you are getting. I suspect it could be something like Failed to fire creative new tab page ad

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same here, happened today

these are the error in log
[Jul 12, 2021, 11:44:26.3 AM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Jul 12, 2021, 11:44:26.6 AM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Jul 12, 2021, 11:44:26.6 AM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Jul 12, 2021, 11:44:26.6 AM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Jul 12, 2021, 11:44:26.6 AM:ERROR:get_available.cc(69)] Unexpected HTTP status: -1
[Jul 12, 2021, 11:47:30.9 AM:ERROR:creative_new_tab_page_ads_database_table.cc(434)] Failed to get creative new tab page ad

any solution for this problem?

This Unexpected HTTP status: -1 is most likely due to unstable internet where browser isn’t able to connect to rewards server. This should not be a problem with good internet connection. Is your internet working fine?

Are you getting the same error for several days? What sponsored images are you getting now? Also try to see the error in the logs at the exact time when you see an sponsored image (other errors could have different reasons).

seems that there were not available ntp ads campaigns at that moment. @psbisht did you checked the link @Aman_M provided?

there look for something like this:
image

it must have more than 24 hrs left to be considered active.

Hi I have checked,
i am getting sponsored images like, gala games, crocs, skiff, and some more doesn’t remember
they are not showing currently in https://sampson.codes/brave/ads/my_region but the mostly the same sponsored images showing up in another system and getting paid.

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I’m experiencing the same problem, and I I think I have figured out the reason for why I don’t receive any BATs.

E.g. here’s a new tab page ad:

However, looking at https://sampson.codes/brave/ads/my_region/, there is no ad for BlockFi available for me.

So it seems like Brave is serving me ads that aren’t available in my region, and they are therefore not crediting me for having seen those ads. I think this sounds like a bug.

It’s a bit annoying, because I’m only being shown ads for BlockFi currently, so I don’t earn anything. However, according to https://sampson.codes/brave/ads/my_region/, there are 8 ads in my region at the moment. It would at least have been nice if Brave would mix up the ads and not be stuck with a single, wrong one.

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are those ads “new tab page” ads?
image