ala168
July 7, 2021, 10:37am
1
hi Brave team,
I’m using brave browser (window 10), and in Brave Rewards, Estimated pending rewards
4.325 BAT. But yesterday, when go to brave://rewards-internals : “Wallet was not yet created”, don’t see wallet payment id in tab General info. But in tab, Event logs, I still see payment id create last month.
Pls help me!
Do I lost my reward???
Wallet info
Wallet was not yet created
Balance info
Total balance 0 BAT
bitFlyer Wallet: 0 BAT
Rewards BAT: 0 BAT
Uphold Wallet: 0 BAT
External wallet info
Wallet status: Not connected
Thanks
1 Like
Did you just start using Brave in the past month?
I used about more than 3 month, I don’t remember!
Please provide the following basic troubleshooting information, which is needed to help diagnose your issue:
Briefly describe your issue:
What Operating System and Brave version are you using (Menu --> About Brave
)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned OFF Auto-contribute on all of your devices linked to Uphold??
system
Closed
August 7, 2021, 1:59pm
5
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