Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
Wallet does not verify and keeps redirecting to verify it again and again without any messages. It is a loop
How can this issue be reproduced?
- Start Brave and click on the icon
- Click on verify account, it takes you to uphold and then back to the page.
- The verify wallet icon is still there and this keeps on happening
Expected result:
Sync my wallet as my local wallet has more than 50 BAT
**Brave Version( check About Brave):**1.32.112
Mobile Device details: Android 12, Oxygen OS latest: Oneplus 7 pro
Additional Information:
I am switching devices and really really need to redeem it. Any help would be appreciated. Also, if there is a way to remove Uphold devices, that would be additionally helpful as well.