Couple days ago, right after verifying my Uphold account, my BAT on Uphold dashboard and Brave both showed zero. Figured it might take a while to update, but it’s been 3 days.
I did some digging around this forum, found my logs, and found these lines on the day I verified Uphold:
[Sep 01, 2021, 11:12:06.0 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[Sep 01, 2021, 11:12:06.0 AM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
If it helps, I’ve not received ads nor BAT since mid Aug. Also did not receive any Bat payment on Aug 7.
Please help. Thanks in advance!
What Operating System and Brave version are you using (Menu → About Brave)?
Windows 10, Brave Version 1.29.77 Chromium: 93.0.4577.63 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes.
What date did you verify your wallet?
Sep 1.
Have you been able to successfully receive payments in the past?
Yes,
Are you using a VPN? (yes/no)
Yes, turned it off but still not receiving ads.
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafetyNet check (Android only)?
Not related.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes