Verified account didn't received rewards

I have a verified gemini wallet. Estimated earnings 10.283 BAT. I got notice that I received 0.25 BAT ready to claim within 90 days. Why was I not paid the 10 BAT directly into a verified wallet?

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If you received less BAT than expected please notes that All payouts to verified wallets are still processing. Payments to verified wallets and claims for unverified wallets will continue to process through next week. Thank you for your patience.

For updates you can follow the Banner topic Ads Payout Status Update.

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Now the “estimated” balance of 10.283

BAT has disappeared and the only thing left is to claim 0.25. I have a verified wallet. The 10.283 BAT should have gone directly to the wallet. Attached screenshot.

Steeven( when I try to claim it disappears and says something went wrong

I have not receive my brave rewards for march 2022, please assist me

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