US Bank site deletes itself from bookmarks after failing to show log in page


#1

Hey everyone,

So when you go to https://www.usbank.com/index.html and log in to online banking by pressing log in then go online banking, sometimes Brave will say error on the tab and not be able to load the page. Go back into bookmarks to see the US Bank bookmark gone, to get it back you have to re favorite the page. I noticed on Twitter someone pointed out to their social media team to test on Brave and they said they would try their best. I’m thinking though, its mainly on their end not testing Brave with their website, not sure though? Maybe a chromium issue as well? Thanks!

Brave: 0.19.70
rev: d4b94c6215bb130250fe5245787a5884dc9b51fe
Muon: 4.5.9
libchromiumcontent: 62.0.3202.62
V8: 6.2.414.32
Node.js: 7.9.0
Update Channel: Release
OS Platform: macOS
OS Release: 16.7.0
OS Architecture: x64


#2

Hi @tomatoshadow2

Could you try this with dev tools open and let us know if anything displays in the console?

Thanks,
Lauren


#3

@LaurenWags Yes, it displays seven errors and that’s with the page loading the log in screen correctly.


#4

Thanks @tomatoshadow2 - We’ve put out a newer version, are you still seeing the issue on 0.19.80?

Lauren


#5

No I don’t, log in screen loaded right up first try. Thanks so much @LaurenWags


#6

Thanks @tomatoshadow2 - we had fixed an issue with websockets (https://github.com/brave/browser-laptop/issues/11716), but I’m not sure if it was related to what you were seeing. Anyhow, I’m going to close this thread, but open another if you start having these issues again.

Thanks!
Lauren


#7