Uphold wallet states that it is disconnected. I have attempted to reconnect the wallet by following instructions. I have tried signing in to “new” Uphold site as recommended by @Bananas12. New Uphold site states that my wallet is connected. Neither attempt to resolve the issue has worked. Any help would be appreciated.
Thank you for reaching out to us.
So when you attempt to re-connect the wallet and follow the authorization process, does it appear to all go through, but your wallet still shows
Yes. When I reconnect the wallet and follow the authorization process, it does appear to all go through. What I mean by that is, I click the “green” Authorize bar, sent to a new Uphold page where I am promoted to enter the 2FA code, then sent to my Uphold account. After these steps, wallet is still disconnected.
I just attempted to re-create the problem to provide you with better details. I clicked “new tab”, clicked on BAT icon, clicked the “grey” disconnected icon, and this time I was “instantly” connected. No 2FA etc…
So, now I am reconnected!
Thank you for your fast response in this matter!
You’re very welcome – glad you were able to get it working.
Please don’t hesitate to reach out if you have any further questions or concerns.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.