Uphold verification SMS not received UAE

Briefly describe your issue:
Uphold new account verification SMS never received after multiple attempts

What Operating System and Brave version are you using? (Menu --> About Brave)
iOS 16.6 Uphold not yet linked to brave.

Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Uphold

Are you in a supported region? (see here for list of supported regions)
Yes UAE

I think that is a Uphold problem not Brave.

Just to make sure that this indeed is Uphold then, could you try at
https://wallet.uphold.com/signup

Sometimes there’s been issues where people tried creating Uphold / Gemini accounts from Brave rewards.

I tried both the web wallet and mobile app and cannot get a successful verification SMS sent. What’s worse is I just turned Brave rewards on in my browser and it says there is not a custodial account available in my region when Uphold is supported in the UAE. SMH:-S

Also uphold is trying to send the SMS as +971 *** *** *** 3 digits 3 digits 3 digits when I think it’s supposed to be +971 ** *** **** 2 digits 3 digits 4 digits. Not sure if it makes any difference at all but I noticed that slight error in the number formatting.

You can’t link anything on iOS, assuming you’re speaking of connecting Rewards. There’s no ability to connect to custodial partners or to earn BAT. This has remained true since 2020.
https://brave.com/rewards-ios/

Doesn’t matter if Uphold offers accounts. What matters is whether Uphold is allowing connections from Brave to be made to various countries. And if you look at https://support.brave.com/hc/en-us/articles/6539887971469 you would see that UAE is not on the list of supported countries.

In regards to anything on SMS, you need to reach out to Uphold. This would have absolutely nothing to do with Brave. You can contact them directly at [email protected] or via a support ticket at https://support.uphold.com/hc/en-us/requests/new

Thanks I know that ios does not support brave rewards. I was talking about using the uphold mobile app to setup my account with uphold.

Regarding Brave rewards in UAE I could not find a definitive answer as to wether it was supported or not. If not Im shocked that a crypto friendly place like UAE is not on the list.

I reached out to uphold but their suggestions are useless like checking my phone number checking cellular connection etc.

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