Briefly describe your issue:
I have not been able to reauthorize my uphold wallet. I did not receive my BAT from phone last month. I contacted Uphold and they referred me here.
When I click reauthorize in Uphold, I get an error message that says Something sent wrong, please try again. This has occurred for the last month.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Android 12; Build SP1A.210812.016
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
It used to be but it is now asking for a reauthorization
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you fully completed Uphold’s CDD requirements?
Yes