Uphold log-in fail

uphold been DISCONNECTED from my BAT . Cant withdraw and at times wallet reads $0.00

try to log-in to UPHOLD and asked for 6 digit code but my AUTHY and GOOGLE AUTH cannot add UPHOLD to accounts; cant find QR to add it.

Uphold CHAT is useless, always running me around to other departments with no answer.
Been about a month of trying.
Also no ads for last month and half. Is this worth it anymore?

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