Uphold "limitations"

Briefly describe your issue:
Uphold supports South Africa. Account was verified with local ID and accepted by Uphold. Initial wallet connect into Brave rewards went fine and all existing rewards transferred to my Uphold wallet. Then brave logged my Uphold connection out and when I try to log in I get the following:

In Uphold I can see this:



What Operating System and Brave version are you using (Menu --> About Brave)?
MacOS 10.15.7
Brave Version 1.48.158 Chromium: 110.0.5481.77 (Official Build) (x86_64)

Is your Brave Rewards Profile currently verified? (yes/no)
What date did you connect a your Brave Rewards Profile?
13 Feb 2023

Have you been able to successfully receive payments in the past?
First had Gemini then they geo-unlocated South Africa, then local BAT, and now switched to Uphold due to changes. Yes during all scenarioes

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?
Yes (Uphold - South Africa)

Does your device pass the SafteyNet check (Android only)?


Have you fully completed Uphold’s CDD requirements?

Please refer to this

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Can I thank you for the most useful solution :grin:

Fortunately I already had some BAT in the account which allowed me to use as withdrawal…

Much appreciated for detail, effort and expedient reply!

Happy to hear that I was able to be of help. You can mark this as solution for others who refer to this post.! :slight_smile:

So only way to resolve this is to add funds to Uphold…

Sounds more and more like a scam each day…you have to deposit before you can withdraw.

depends, if your BAT is already migrated you can use that as funds. You’re not making a transaction, you’re previewing it to do the final validation.

i simply considered “buying” bitcoin (or should I say minisat) with some of my BAT, previewed the transaction, took the photo and cancelled. Thus far my Uphold wallet has remained connected to Brave.

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If you have no funds on Uphold then the only way to resolve the issue is to add funds. Not all bank cards work with Uphold so in some instances you will have to do a wire transfer which easily cost up to $50 depending on your country. My total rewards is only worth like $40 odd plus Uphold will most probably take some of that as well when it is moved over so all in all just not worth it. Brave is more a headache than anything else and just no longer worth the effort and trouble.

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