Uphold account restricted

Brave Rewards
,
1

Briefly describe your issue:
I tried to verify my browser wallet connecting it to my Uphold account. But when the connection succeeded, a brave error message showed up : “Error : restricted account. Your account at Uphold is currently restricted.” I contacted the Uphold support, and they told me everything is okay for them… On my Uphold account, Brave seems to be well connected…

What Operating System and Brave version are you using ( Menu --> About Brave )?

Version 1.35.101 Chromium: 98.0.4758.87 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
No, I didn’t succeed.

What date did you verify your wallet?
N/A

Have you been able to successfully receive payments in the past?
No

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes, France.

Does your device pass the SafteyNet check (Android only)?
N/A

2

Hi. Are you still having an issue? Did you get your Brave Rewards verified with Uphold?

3

There is nothing the Brave can do for your Uphold Account being restricted.

Contact Uphold or take the time to walk through and verify your account with them. As they need ID etc.

1 Like
4

Hi,
Thanks for your responses !
I contacted Uphold again, and an expert has lifted the restriction on my account.
Everything is ok now !

1 Like
5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.