Unusual activity with ads

Brave customer care is saying that I have done some unusual activity.but they didn’t tell me how am I doing irregular activity.Also they flagged my account and said that my reward will not be reinstated. Is it possible that system mistakenly detects irregular activity if so then please anyone tell me how to fix it .

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If you submitted your case to Brave Support, then it was thoroughly reviewed by an individual. We’ve reviewed your case and stand with the decision made. Thank you.