Unable to withdraw from Brave Browser card in Uphold


I am unable to withdraw any funds from my Brave Browser card in Uphold.

I get this message each time I try to withdraw using crypto: 'Access denied. You don’t have permission to complete this request’

I have contacted Uphold support and they have advised that the issue is not from their end and advised me to post here.

I also have not received my January pay out, despite using the browser daily and having a full log of adverts.

Please can someone help?

Image of error below.

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