You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.
I need help with this! If I use Chrome i dont get this error but if I use broswers like yours it wont let me watch Amazon Prime Videos due to this error!
Hi.
As fellow Brave user I suggest to start Brave as admin.
There is a plugin that needs to have rights and probably you didn’t give them previously(or your current browser settings for user don’t have them), for me starting as admin fixes it.
There are some alternatives, but I found this to be the quickest way to pass this problem.
I found information somewhere that I needed to download a feature called Widevine in order to watch Prime Video and maybe Netflix. When I did that, it worked.
Pretty sure wide Vine is just a program to protect protected content to enable viewing of protected content.
I wasn’t familiar with Widevine until I saw the advice online, but once I installed it, I was able to watch Prime Video on the Brave browser. And today I was able to login to Hulu, which I hadn’t been able to do before. Sometimes I have problems loading things because of my VPN, so there are several variables, and I can’t always tell for sure what makes a difference.
Thanks.
Carmen Farmer
503-989-9444
I don’t remember having to install Widevine, only having to ensure the setting had it enabled (brave://settings/extensions, Widevine). I researched on it to see how it can violate privacy, but I don’t watch many DRM (Digital Rights Management) protected videos. However, Netflix, and other online video suppliers (Amazon as you discovered), encrypt their content, so you need a media decrypter, and Widevine is commonly used. If you don’t watch DRM-protected content, you don’t need Widevine.
Widevine - Wikipedia
Google Widevine DRM
I can also disable Widevine in Firefox and Edge, but the privacy violation is of minimal concern for me. For some, though, it more privacy invasion by Google. Widevine is a Google property. Any web browser, or other web client, that uses Widevine has to get a license from Google, but it’s free.
Not all protected content uses Widevine. Many sites use Javascript to obfuscate or encrypt their content, so you need to use their web app player to view their video. How to decrypt the video is hidden within the Javascript which could get an arbitrary token from their server, so you cannot simply use their Javascript to decrypt all their media.
@Matthew196 please confirm your Brave version #. I’m unable to reproduce this.