Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
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Briefly describe your issue:
I cannot connect my wallet to uphold. it says Sorry there was a problem processing your request, please try again. I try again and it doesn’t work. What Operating System and Brave version are you using (Menu --> About Brave)?
MacOS.Version 1.37.111 Chromium: 100.0.4896.79 (Official Build) (x86_64)
Is your browser wallet currently verified? (yes/no)
yes it is What date did you verify your wallet?
4/9/22 Have you been able to successfully receive payments in the past?
yes Are you using a VPN? (yes/no)
no Are you in a supported region (see here for list of supported regions)?
yes Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements? yes
Hello Mattches and Brave Team. It worked for my samsung tablet thank you. but my android phone says I have reached the maximum of devices connected, we’re halfway there… Again thank you for your help !!! Let’s hope I can finally connect my phone soon.
How can I solve this on a Macbook? It is flagged and i have allowed cookies, disabled shield. cleared cache and cookies, not using a VPN (never did) I dont know what happened
Hi Brave I’ve got the same problem, but my case is in Android Browser, i was receiving payments normally until one day it started asking me to verify my already verified wallet in Uphold, Window’s Browser works fine though, but my android browser not, can you help me? i i am a verified user on Uphold and i tried to verify another browser and it tells me that i reached the limit of linked accounts while i just have two and one stop working