Unable to use certain websites

Description of the issue:
Trying to use Twitter and Qwestive. I just get hit with a constantly loading logo, or a blank screen

Exact URL of the website in question:
twitter.com

Did the issue present with default Shields settings? (yes/no)
YES
Does the site function as expected when Shields are turned off?
No, same issue occurs
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
No
Does the site work as expected when using Chrome?
Yes, works fine on Chrome

Brave version (check About Brave):
Version 1.44.105 Chromium: 106.0.5249.91 (Official Build) (x86_64)

1 Like

Hi there @fall do the websites work if you open them on an InPrivate tab? If they do, an extension may be causing an issue that does not allow the sites to load.

To Remove an Extension:

  1. On your computer, open Brave.
  2. At the top right, click Menu icon_MM.png β†’ More tools β†’ Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Or:

  1. On your computer, open Brave.
  2. On your extensions toolbar, right-click the extension you would like to remove
  3. Select Remove from Brave... from the context menu

Let me know if that works.

Hmm okay, I opened a private tab and opened Twitter (a site with issues) and it worked. I only have 3 extensions, not sure why these are interfering with Twitter but I will remove and reinstall them, hopefully that will work as they’re quite essential to me.

Thanks a lot Kevin!

1 Like

Hi again, glad to hear that the pages work in private mode, does Twitter work after you reinstalled the extensions on your Browser?

Additionally could you please provide me with the name of the extensions so I can report this to our team?

Regards.

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