Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
How can this issue be reproduced?
- Uninstalled and reinstalled Brave, when enabling Brave Rewards I see the advert but then get an error message stating “we’re sorry, it appears Brave Rewards is not available on your device”
- The icon never appeared after first install, though after second install I had the icon next to the URL bar then recieved the above error and no longer appears.
Expected result:
Brave Version( check About Brave
): 1.5.1 / 78.0.3904.96
Mobile Device details Samsung S10+, Android 10
Additional Information: