Unable to send Apple Mail emails when Brave VPN is connected

Please provide us with the following information


Type of device (iPad pro, iPhone 10, etc):
IPad Pro

iOS version ( Settings --> About --> Software Version ):
iPadOS 14.5

Detailed description of the behavior:
Using Apple Mail — When I send an email, while Brave VPN is connected, the email won’t get sent. Stays in the outbox. When I turn the VPN off, and I send a new email (to and from are the same, as well as content — just text), it does get sent.

Help

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Hi there @Saladd, welcome to community :slight_smile:

I have made the Brave team aware of this issue and we are working to address this.
A couple questions I have to get a better idea of your situation.

  1. What email provider are you using
  2. Do you know the E-Mail protocol of this provider?

More information provided will help us dig deeper as to what the issue might be.

Best,
Salty :banana:

Email sent with details.

Where was this email directed to?
DM me and I will help you to resolve this issue.

Email was sent to Brave@guardianapp.com.
I’ve been communicating with them (via email) multiple times today.

Thanks!
Sheri

1 Like