Unable to reconnect Gemini wallet and lost last month's earnings

Hi, I know there’s already a topic similar to this one but it’s already closed and I’m still having this issue as of today. My Gemini wallet suddenly got disconnected by its own on March 25, 2022 and when I try to reconnect my account it only kept saying:
Sorry there was a problem processing your request, please try again.
I had 3.14 bat something for the month of march, even when my wallet got disconnected, the balance was still there until today, all those earnings for that month just disappeared, and on the rewards settings page, there’s nothing there saying if payment is processing or available for claim. Below are some tiny bits from the logs. Please help. Thanks.

[Mar 31, 2022, 12:07:06.3 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key [*******] does not exist in payments issuer public keys
[Apr 01, 2022, 1:25:35.2 AM:ERROR:post_claim_gemini.cc(123)] Unknown message!
[Apr 01, 2022, 1:25:35.2 AM:ERROR:gemini_authorization.cc(233)] Couldn't claim wallet!

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