Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue: I am unable to login to https://api-dashboard.search.brave.com/login
I have an API key associated with my account, and it is still active in production. When I attempt to login, my email/password are accepted and I receive a OTP via email. When I enter that OTP, I’m redirected back to the home page without having been logged in. I’ve attempted in different browsers, in incognito sessions (using Chrome), but I remain unable to login. I’m not sure how to proceed.
I have another login associated with my owner personal email, which I can use to login. So I believe there must be something associated with my account that I’m not sure how to diagnose. Chrome inspector shows nothing unusual in console or network activity.