Unable to login to Brave Rewards / Link Expired

[mmmarty]

Briefly describe your issue:

When I try to login to the rewards platform using the login link from the email received, the link is always expired. I have tried several workarounds: copying the.link, not clicking it; clearing all cookies / application data from my browser; trying different browsers. Always the same result: the login link is expired.

What Operating System and Brave version are you using (Menu --> About Brave)?
MacOS Big Sur 11.5.1 (20G80)
Brave Version 1.29.76 Chromium: 93.0.4577.58 (Official Build) (x86_64)
Chrome Version 93.0.4577.63 (Official Build) (x86_64)

Is your browser wallet currently verified? (yes/no)
No

What date did you verify your wallet?
N/A

Have you been able to successfully receive payments in the past?
I have been able to login to check the BAT accumulated, but am working with our finance department to connect our brave creators account with a verified wallet

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

[Mattches]

Thank you for reaching out.
To confirm, you’re attempting to login to your Brave Creator account, correct?

[mmmarty]

Hi, yes that’s correct. Brave Creator account.

[Mattches]

@mmmarty,
Can you please send me a DM and share the email you use to login to your Creators account so I can take a closer looking? Thank you.

[mmmarty]

Hi- I DM’d my address, just following up to see if there’s any update from your end? Thanks!

[mmmarty]

Hi, I DM’d you in response to your request a month ago and still have not had a reply. @Mattches can you please advise on the status of this? Is there anything I can do to expedite a resolution?