Unable to log in to healthcare.gov with Brave browser (macOS)

Hello, I am unable to log in to my healthcare.gov account.

Using my username/pword credentials in Safari, however, I am able to log in.

Does anyone know what I can do to maintain Brave security and log in to this U.S. government service?

FWIW, per this similar topic I tried making a new profile in Brave, but got the same error :confused:

Thanks!

bump - anyone have any ideas on why healthcare.gov isn’t playing nicely with Brave?

@mixelpix,
Thank you for reaching out to us.
Can you confirm whether or not you are able to login if Brave’s Shields are off? I know that you want to maintain security but checking this will help narrow down whether or not Shields/Brave’s protections are causing the issue or if something else is at play here.

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I’m able to login to HealthCare.gov on my Mac. Have you tried disabling any extensions or tried it in incognito mode?

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So it does work with shields up @kevinw ?

My bad, prolly shoulda tested that first!

Yes, I am able to login in successfully when disabling Brave’s Shields.

Likely plugins?

Thanks!

Thanks for the suggestions!

Indeed it does work using the incognito mode - I’m able to log in to my healthcare gov acct, and didn’t change anything with the plugins.

cc: @Mattches

Testing in normal mode, with shields up (disable any extensions) does it work?

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