Unable to Log in to Brave VPN

1

I’m using Brave VPN on through the Brave Browser on a windows laptop and am unable to log in.

I’ve tried multiple times and each time it appears to log me in, but when I try to open a VPN session I get the error:

“Session Expired - please log in to your Brave Account to refresh your VPN session”

I encountered this problem some months ago and was advised to go do the following:

  • Prior to logging into your Brave account, open Brave and navigate to brave://skus-internals/
  • Click Reset SKUs state (only do this once)
  • Login to account.brave.com again and try to connect or, if needed click Refresh Brave VPN then try to connect.

I’ve tried this and still can’t log in.

2

@whotheheckami,
If you haven’t already, can you please reach out to us on the Premium support form and share the ticket number you’re given with me here?

Thank you

3

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