If you haven’t already, you should send a direct message to the moderators and include the following information for each of your devices:
- Copy/paste your Wallet ID (found on brave://rewards-internals )
- Your OS and Brave version (first three lines in brave://version )
- A screenshot of your Rewards panel in `Settings → Brave Rewards
Mattches and Steeven are the moderators who handle most of the rewards issues.
How to DM a moderator:
- Click on their icon and select the Message button in the top right corner or
- You can go to your profile and create a new message in Messages.
Mattches posted this a couple of days ago. You may already be in the list for reprocessing, but I suggest you send the information just in case. If you still haven’t received any ads since you posted, your account may have been flagged. Only a moderator can check and unflag your account if it was flagged.
Edit: oops, posted the same thing twice.