2.wait for brave to authenticate, brave gives a message saying authentication was successful (see image above)
3. the software gives an error saying login details incorrect (see image above)
Expected result:
should authenticate without an error
Brave Version( check About Brave): [
Version 1.36.109 Chromium: 99.0.4844.51 (Official Build) (64-bit)
Additional Information:
Windows 10 64 bit OS. this login process works without a hitch when using Chrome
Have you tried adjusting the Brave Shields settings? I usually have Scripts blocked but turn it off for trusted sites. If you already have Scripts blocked off, did you try with Shields down? I’ve had several login issues resolved just by turning off Scripts blocked in Brave Shields for websites I trust. You can turn that setting off for all sites in brave://settings/shields.
Hi, thanks for your reply. I have tried disabling Scripts blocked, and also tried disabling shields. unfortunately neither seemed to work. I am currently also in contact with the support from RealityCapture. they have suggested checking ports on my firewall and also adding their website as a trusted site in InternetExplorer settings for some reason.
Update: it seems now it has started to work. this was after I disabled shields and also set the domains in question to “trusted” in Internet Explorer security settings, as recommended by the support from RealityCapture. really strange to me that that would make a difference, but it seems it may have. thank you for your help!
