Unable to attach uphold account to brave

Brave Rewards Rewards Support
1

Briefly describe your issue:
Hello I have been using Brave and Uphold for quite a while now and its all been working quite smoothly. I received my payments on June 4th but have recently noticed that my uphold account is no longer attached to my brave rewards.

If I try to link them again I am constantly presented with a modal that states “Something has gone wrong please try again or contact support”.

I am using brave version v1.79.123 and windows 11. I am also from the UK which Uphold supports as I still have BAT in my account and can log in to with no issue.

2

@GreatSpoon it may be something temporarily if you want to give it time. You’d still be connected on the back end and should still get payments. If you continue having issues logging in (connecting) again, it may be an issue with the profile and you would have to reset your Rewards profile and connect again.

If you’d rather, you could just reset it now. If not sure how, can check out https://support.brave.com/hc/en-us/articles/10007969237901-Resetting-Brave-Rewards

So I guess up to you, be patient and see if the issue goes away or just rush to reset and see if it resolves that way.

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