Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I have been using Brave on my Android Mobile device for months, and finally obtained the requisite 25 BAT to be able to verify my wallet. I verified my wallet by linking it to my Uphold account. However, when I select “withdraw” or I view my Uphold wallet my BAT balance still shows as zero. In other words, even after verifying my wallet, I am unable to see or access the 32+ BAT in my mobile balance. Please help!!
How can this issue be reproduced?
- Verify Wallet
- Click “withdraw” or view Uphold account
- See the balance is still 0 BAT in Uphold
I would expect that I would be able to access and withdraw my BAT now that I have verified my wallet and connected it to Uphold…
Brave Version( check
Mobile Device details
Samsung a10e Android device
Are we not able to withdraw BAT from mobile STILL?? Please help.